Read the current Privacy Policy for the purposes, recipients, and request channel associated with information submitted through SEWARD’s contact form.
Start with the Privacy Policy
To understand how information from a SEWARD inquiry form may be used, read the current SEWARD Privacy Policy rather than relying only on the short notice beside the form. The policy covers information provided when someone contacts the store and explains the relevant purposes, service providers, retention considerations, and privacy-request channel. The Contact Us page confirms that submitted information is used to handle the inquiry.
What the current policy explains
Information included in a message may be used to identify the relevant account or order and respond to the request. For order and delivery matters, SEWARD says it uses necessary contact details, billing and delivery addresses, selected-product information, and order records to process purchases, arrange delivery, and provide after-sales support.
The policy also says relevant information may be handled by services needed to operate the store, including hosting, payment processing, delivery, customer support, and website measurement. It identifies Hostinger hosting, payment services shown during checkout, and Google Analytics as parts of the current setup. Information may also be disclosed when required by law or in connection with fraud, security issues, or legal claims. These statements do not mean every form submission is sent to every listed service.
How to ask about an unclear use
If the policy does not clearly address the intended use of particular information, use the official Contact Us page and label the message “Privacy request.” Describe the form submission or interaction and provide the associated email address. Never include account passwords, full payment-card numbers or security codes in support messages. Send identity documents or other sensitive verification material only if a verified support process specifically requests the necessary information through an approved channel. The policy should not be interpreted as a promise that information is never shared; it describes limited operational, legal, and security-related handling instead.